Manager – Crichton Central

The Crichton Trust
Full Time
The Crichton, Dumfries
£25,000 pa
35 hours per week

The Crichton Trust is the innovative social enterprise behind the #TheCrichton in Dumfries. We connect people, place and the past to shape the future.

We are seeking a Manager to join our Venues team to lead and develop our newest Venue, Crichton Central, which is a co-working, café and events lounge.

Crichton Central opened its café in Summer 2021 and we are now launching our co-working, meeting and events spaces.

Main Roles:

  • To build relationships with our customers, tenants and other stakeholders to ensure
    repeat business and awareness of the venue
  • To recruit and develop a professional Front of House Team, through training,
    coaching, and mentoring
  • To work with and collaborate with other venue managers to ensure all venues are
  • Be responsible for completing staff rotas to ensure adequate coverage and control
    staff costs
  • Controlling costs in all areas of the business and have an understanding of GP% and
    stock control procedures
  • Work with the Catering Manager and catering teams to ensure consistency and
    quality is maintained
  • Working with our Marketing Consultant to promote the venue via social media
  • To work with the Community Business Development Manager to build and maintain
    the membership of Crichton Central
  • Create new ideas and ways to offer upsells, promotions and plan special events in
    your area of responsibility. Working with the wider team to ensure success.
  • To ensure that excellent standards of cleanliness are maintained and the public areas
    are always well presented
  • Attend regular management meetings and provide performance reports to the Head
    of Venues
  • To comply with all company rules, regulation and policies including, but not limited
    to, HR, Health and Safety and GDPR and ensure any issues are reported and
  • To contribute to The Crichton Trust’s ambition to be Carbon Net Zero by 2030
  • Be willing to work in other venues operated by The Crichton Trust

To arrange an informal chat about the role please contact Fiona Rands on 01387 702020 or email: