Reception/Admin Support Assistant

The hub- Your Community Action Centre
Yes
Dumfries
18
None
Available sessions Monday to Friday each week: 9.30am to 12 noon; 12noon to 2.30pm; 2.30pm to 5pm; 9.30am to 5pm
No
Full induction training is given before volunteering role starts. There is also an opportunity to 'shadow' a staff member/volunteer.

the hub is seeking volunteer receptionists/admin support. This opportunity would enhance existing skills and gain experience of working in the voluntary sector with a close supportive team who have a strong sense of teamwork and community.

Volunteer tasks will include:

  • Dealing with public enquiries both in person and over the phone
  • Signposting
  • Keeping display area of information up to date and replenished
  • Processing incoming and outgoing mail
  • Producing/updating documents using Microsoft packages ie word, spreadsheets, publisher etc
  • Photocopying
  • Filing

Skills and experience – We are looking for someone who:

  • Has experience of dealing with the public and an office environment
  • Has good communication skills
  • Has good I.T. skills
  • Is able to produce accurate information
  • Has good written and numeracy skills

Personal qualities:

  • Polite, friendly, warm and approachable
  • Enthusiastic and reliable
  • Self-motivated
  • Organised with good attention to detail

Available: Disabled Access, Hearing Induction Loop, Interpreter Service.