Free
Carers Centre Event Space, 2-6 Nith Street, Dumfries, DG1 2PW
Dumfries
Third Sector Dumfries and Galloway

There are only so many hours in your day. If your growth depends on you (or your team) doing more and more manual, repetitive work, scaling can start to feel impossible.

What if you could do more of the work that truly matters — the thinking, the relationships, the high-value human parts — while technology quietly takes care of the routine?

This workshop with Sarah-Jane Burns, of CodeBase, is about exactly that.

We’ll look at the real constraints service businesses face when growth is tied to people’s time and energy. Then we’ll explore how the smart use of technology — whether as customer-facing tools or internal systems — can take repetitive tasks off your plate, free up human capacity, and help you scale without sacrificing quality or your sanity.

This is a highly interactive session packed with guided activities, giving you space to work on your business, not just in it. You’ll leave with clearer priorities, fresh ideas, and a practical view of how to scale smarter — by focusing humans where they matter most, and letting tech do the rest.

This event is part of a programme funded by the UK Government. Codebase design and deliver growth programmes that accelerate innovation, connect ecosystems, and generate measurable impact for partners and founders.

Other events in this series:



  • Understand the key constraints that limit growth in service-based businesses.
  • Identify where your time, expertise and processes act as bottlenecks.
  • Learn how technology can enable scale through digital products or internal tools.
  • Clarify the core customer problems your service solves.
  • Leave with a shortlist of actionable opportunities to use tech in your own business.
  • Build confidence in making strategic decisions about adopting or developing technology.


Social enterprises and organisations providing a service to generate income – including services to the community, legal services, advice, education or training etc.