Key Tasks:
• To provide sensitive, non-judgemental and confidential information, advice and support to Carers
• To provide extensive one to one support to Carers using telephone, face to face appointments and digital platforms
• To support the delivery of groups for Carers virtually or in person
• To assist Carers to develop an Adult Carers Support Plan outcomes focussed good conversations
• To provide advocacy where appropriate or support the family and Carer to access independent advocacy.
• To establish and maintain links with relevant professionals in health, Social Work, education and the third sector; to maximise opportunities for joint working, sharing expertise, supporting Carers and general networking.
• To promote the importance of maintaining and improving Carers access to health and wellbeing opportunities.
• To keep up-to-date with changes in relevant policies, locally and nationally.
• To enable Carers to participate in local planning and decision making processes.
• To participate in promotional activities relating to the work of the organisation including giving presentations.
• To participate in fundraising opportunities and Carers activities, including Young Carers groups if required.
• To provide information to be circulated, contribute to newsletters and calendars of activities.
• To collect statistical and other information required for monitoring and reporting purposes.
• To produce reports and information as required.
• To attend regular staff supervision and Carers Centre staff meetings and training.
• Any other duties deemed necessary by the Centre Manager and the Board of Trustees.
