Operations manager

Dumfries and Galloway Mental Health Association
Full time
Permanent
Cairnsmore House,The Crichton Estate, Bankend Road, Dumfries, DG1 4GW
£43,000- £47,000
35
2026-02-20
A full Job Description and Person Specification are available on request. To apply, please submit your CV and covering letter to resourcing@dgmha.org by 20 February 2026.

Operations Manager
Dumfries and Galloway Mental Health Association (DGMHA)
£43,000 – £47,000 per annum
Full-time | 35 hours per week
Dumfries and Galloway Mental Health Association (DGMHA) is a registered Scottish charity established in 1988. We provide high-quality care and support to individuals across Dumfries and Galloway whose lives are affected by diagnosed mental health conditions. The Association is governed by a Board of Trustees.
We are driven by a strong vision to deliver excellence in person-centred care and support, empowering individuals to build confidence, maintain independence, and lead healthy, fulfilling lives.
We are now seeking to appoint an experienced and strategic Operations Manager. This is a unique opportunity to shape, strengthen, and lead high-quality services across the region. The postholder will be responsible for the strategic direction, operational leadership, and performance management of services, ensuring they remain safe, effective, and financially sustainable. The role requires oversight of compliance with national legislation, regulatory standards, and local priorities, while driving continuous improvement and innovation.
As a key member of the Senior Management Team, reporting directly to the CEO, you will provide strong operational and transformational leadership. We are looking for a forward-thinking, resilient leader with significant senior-level experience in adult social care and mental health services. You will demonstrate integrity, sound judgement, and the ability to inspire teams, build effective partnerships, and deliver measurable outcomes.
Essential Criteria
• Minimum three years’ senior leadership experience from Registered Manager up with a proven track record of operational management and transformational change
• Experience of managing regional multi-site services
• SVQ Level 4 in Social Services and Healthcare (or equivalent)
• SVQ Level 4 in Leadership and Management (or equivalent)
The successful candidate will be required to undergo a PVG check.