Support Volunteer [20673]

Victim Support Dumfries and Galloway

As a volunteer, you’ll provide emotional and practical support to people affected by crime. This may include:

  • Speaking with people impacted by crime in person or by phone to understand their needs.
    Helping people feel more confident by arranging and delivering court familiarisation visits.
    Supporting individuals in court on the day of a trial and liaising with court staff on their behalf.
    Giving feedback to staff and agreeing on next steps for each case.
    Completing necessary admin tasks to ensure our support journey is well documented.

You’ll be fully trained and supported to carry out these responsibilities, and you’ll never be alone. You’ll carry out your role alongside experienced staff and fellow volunteers.

Basic Information

Support / Advice

Volunteer Commitment

Daily
we ask for a minimum involvement of four hours per week, and ideally, at least one year.
Long-term volunteer = over six months
No

Accessibility and Inclusion

Yes
Physical
Yes
Fluent
Yes
Yes
No gender restriction

Requirements

None
None
Good communication and listening skills A compassionate and non-judgmental approach A desire to help people from all walks of life An interest in the criminal justice system An ability to maintain confidentiality Flexibility and commitment Willingness to use a smartphone and take part in online training – support can be provided
No

Training and Induction

An induction session and comprehensive training
In person practical training with online modules completed over the 12 week training programme
around 40 hours over up to 12 weeks
Remote

Process and Logistics

Application form, References required, Informal chat, Formal interview, Probation period
Public Liability
Yes
No